Royal Riverside Hoi An Hotel & Spa

The first impression is made at the front desk and it was very Impressive. It is located on Banks of the River with a splendid view. We were greeted by Mrs. Ane she was pleasant and helpful, she assisted us with our room change and all the queries very patiently. She even helped me out with currency arrangement in the time of need. Guided us with city maps and the taxi services. She also suggested the best tour company for visiting Ba Na Hills, the guide Mr. Tam was excellent and we had fantastic time. Special mention to the General Manager as well , she was there to personally check on us and ask us about our stay. She remembered my daughter's name and enquired about her time to time. they properly is beautiful and well maintained. We got a room with adorable River View. Staff was very cordial and assisted us as and when needed. We used the SPA and it was wonderful experience. We were delighted as they had spa for kids and my daughter thoroughly enjoyed it. I would really like to recommend Royal Riverside Hoi An Hotel & Spa to all my friends and family who would like to visit Hoi An.

The hotel is conveniently located outside the old town, just a brief walk along the river away. The staff were very friendly and accommodating, and tended to our every need. The room was pleasant and clean, with nice views of the river and city. The bathroom was especially spacious, with a big shower recess and a proper bathtub.

The staff and the people at the hotel were extremely hospitable and friendly and went out of their way to attend to our every need, especially Suong. We stayed at the Royal Riverside in a beautiful room at the front on the corner with great views of the river, the town and a bridge and it was ideal for early morning sunrises. The room was attractive and spacious with a 3 seat sofa and a glorious bathroom with a free standing bath. The breakfasts had everything you could wish for and our morning chef learnt our egg order and brought it out to us every morning exactly as we preferred without even ordering! There was a lovely outside seating area along from the pool and at the front overlooking the river so it was a great start to the day and so quiet and peaceful. The situation for us was idyllic, as it was a little haven 5 minute walk from the old town. Hoi An itself is a busy, town with lots to explore on either side of the river and bus loads of people come in daily to explore the historical sights, and other tourist spots. We enjoyed the many roof top bars, restaurants, and shops and the night market but we were happy to retreat to our hotel. The beach was a short bike ride away or taxi, and hotel provided bikes. We went on two trips organized by the hotel. We had a fabulous holiday here and we will definitely come back to Vietnam and probably Hoi An and this wonderful hotel!

We loved our stay here❤️❤️! All the staff, and in particular, Ha, Hien, Ugea and Van made our stay personalised, their service was 5 ⭐️. They even bought me a birthday cake and sung to me. This boutique hotel is clean and away from the noisy hustle and bustle, but within an easy stroll to everything. It is also great value compared to other hotels close by. Free bikes made it easy to get around. The pool was so lovely that we stayed and had lunch. We used the day spa. There’s a great mix of food options for everyone from breakfast through to dinner. I didn’t want to leave, I would highly recommend this hotel!!

We enjoyed our stay at Royal River. The front desk staff were attentive and helped up book tours in Hoi An. They also had recommendations for the night life and tailor that is closest to the hotel. The view of the review from our room was a nice touch. We were in close proximity to most places. I enjoyed the view of the pool at breakfast. The beds were comfortable and everything was clean.