Royal Riverside Hoi An Hotel & Spa

I recently stayed at this hotel, and it was an exceptional experience from start to finish. The hospitality of the staff truly made the trip memorable. Our room was spotless, and the staff went above and beyond to ensure we had a comfortable stay. We were pleasantly surprised to have free access to bicycles and umbrellas, which made exploring the area so much easier and enjoyable. Special thanks to Ms. Than and Ms. Phuong, who were incredibly helpful with everything we needed. Their warm, friendly approach and readiness to assist made us feel right at home. Highly recommend this hotel for anyone looking for a welcoming and accommodating stay!

The staff and the people at the hotel were extremely hospitable and friendly and went out of their way to attend to our every need, especially Suong. We stayed at the Royal Riverside in a beautiful room at the front on the corner with great views of the river, the town and a bridge and it was ideal for early morning sunrises. The room was attractive and spacious with a 3 seat sofa and a glorious bathroom with a free standing bath. The breakfasts had everything you could wish for and our morning chef learnt our egg order and brought it out to us every morning exactly as we preferred without even ordering! There was a lovely outside seating area along from the pool and at the front overlooking the river so it was a great start to the day and so quiet and peaceful. The situation for us was idyllic, as it was a little haven 5 minute walk from the old town. Hoi An itself is a busy, town with lots to explore on either side of the river and bus loads of people come in daily to explore the historical sights, and other tourist spots. We enjoyed the many roof top bars, restaurants, and shops and the night market but we were happy to retreat to our hotel. The beach was a short bike ride away or taxi, and hotel provided bikes. We went on two trips organized by the hotel. We had a fabulous holiday here and we will definitely come back to Vietnam and probably Hoi An and this wonderful hotel!

Very nice quiet location far from the loud central tourist area, but still very close and walking/biking distance. I like that they provide bicycles for free.

The location was brilliant, a few minutes away from the busy centre but really peaceful and calm. The room was incredible, so luxurious and comfy beds. The river view was brilliant and added to the stay. We couldn’t be more grateful to the staff (Suong, Than, Chau) who gave us so much insider knowledge about Hoi An, the best shops to visit, times to go, etc. They were so lovely to chat too and always smiled and helped us when we needed. They also were so kind after a stressful journey to Hoi An and helped us relax on arrival. We rented a scooter from reception and it was really easy and we were given a demonstration as first timers. Cycle bikes also free and great quality. The pool was also a highlight, although on a colder day was a bit of a shock, on a better day it would be a great spot to relax. Breakfast was fresh and loads of choice.

Good location (5/10 minutes walk into town) and food. The staff were exceptional and could not have done more to make our stay any more enjoyable. Hotel staff in most parts of the world could learn a lot from these young men and women.